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Moonstone Information Refinery

A survey shows that only 8% of consumers lodged complaints with financial institutions between 2021 and 2023. Does this figure reflect genuine satisfaction or signal barriers in the complaint process? Celebrating a quarter-century of innovation, Moonstone Information Refinery has transformed from a niche newsletter int

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  • Crime & Law 8
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News

Moonstone Information Refinery
moonstone.co.za > om-bank-grows-rapidly-as-investment-phase-continues

OM Bank grows rapidly as investment phase continues

4+ day, 3+ hour ago   (983+ words) Old Mutual expects OM Bank’s customer base to exceed one million by the end of September, although the bank’s rapid expansion has come at a cost: its operating loss widened, while higher credit impairments contributed to a larger loss in…...

Moonstone Information Refinery
moonstone.co.za > opfa-signals-tougher-action-against-non-compliance

OPFA signals tougher action against non-compliance

4+ day, 3+ hour ago   (1312+ words) “We are open for business.” That was the message from the Pension Funds Adjudicator, Advocate Lebogang Mogashoa (pictured), as he outlined a tougher approach to employers, directors, and other responsible persons who fail to deal with retirement fund complaints. Mogashoa…...

Moonstone Information Refinery
moonstone.co.za > fsca-explores-value-for-money-framework-for-retirement-funds

FSCA explores value-for-money framework for retirement funds

4+ day, 2+ hour ago   (833+ words) The Financial Sector Conduct Authority is exploring a value-for-money framework for retirement funds as part of a broader shift from compliance-based supervision towards assessing the outcomes members receive. The work reflects growing concern about the effect of costs, fees, and…...

Moonstone Information Refinery
moonstone.co.za > three-fsps-sanctioned-over-fica-compliance-failures

Three FSPs sanctioned over FICA compliance failures

4+ day, 3+ hour ago   (947+ words) The Financial Sector Conduct Authority has fined three financial services providers for different failures under the Financial Intelligence Centre Act, ranging from deficient compliance programmes and customer due diligence (CDD) to sanctions screening, registration, and failures to provide information to the…...

Moonstone Information Refinery
moonstone.co.za > old-mutuals-new-business-growth-masks-mixed-trends

Old Mutual???s new-business growth masks mixed trends

4+ day, 3+ hour ago   (1601+ words) Old Mutual’s Life annual premium equivalent sales increased by 21% in the first half of 2026, driven by large corporate risk sales and higher sales of living annuities and endowments. Life APE sales, a standardised measure of the volume of new life…...

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moonstone.co.za > underground-banking-becomes-money-laundering-as-a-service

Underground banking becomes ‘money laundering as a service’ – Moonstone Information Refinery

4+ day, 3+ hour ago   (719+ words) Underground banking and hawala networks are evolving into sophisticated, commercially operated structures capable of moving large volumes of illicit value rapidly across borders, according to a new report by the Financial Action Task Force (FATF). Published on 3 September 2026, the report…...

Google News
moonstone.co.za > forex-jurisdiction-what-the-constitutional-court-settled-and-what-it-did-not

Forex jurisdiction: what the Constitutional Court settled – and what it did not – Moonstone Information Refinery

1+ week, 2+ hour ago   (957+ words) The Constitutional Court’s recent judgment in the long-running forex cartel case is an important development for foreign businesses whose conduct may affect South African markets. Some commentary has described the judgment as finally settling when South Africa’s competition authorities may…...

Moonstone Information Refinery
moonstone.co.za > discovery-bank-turns-the-corner-as-the-groups-business-changes

Discovery Bank turns the corner as the group???s business changes

1+ week, 2+ hour ago   (1210+ words) The bank made R370 million in the year to June, compared with a loss of R68m the previous year. Its client base grew by 26% to 1.57 million, while revenue increased by 31% to R3.1 billion. Seventy percent of the bank’s new business came from outside…...

Moonstone Information Refinery
moonstone.co.za > behind-the-rewards-a-much-bigger-vitality-business

Behind the rewards, a much bigger Vitality business

1+ week, 2+ hour ago   (1387+ words) The Vitality most customers know is the one that rewards them for going to the gym, walking more, driving safely, or making other healthy choices. There are discounts, benefits, and incentives along the way. But that is only the part…...

Moonstone Information Refinery
moonstone.co.za > santams-lloyds-bet-faces-r550m-loss-as-revenue-lags-costs

Santam???s Lloyd???s bet faces R550m loss as revenue lags costs

1+ week, 2+ hour ago   (1528+ words) Santam expects its new Lloyd’s syndicate, Syndicate 1918, to post an operational loss of between R450 million and R550m in 2026, as the costs of building the business are recognised before much of the related premium revenue. The forecast was contained in the group’s…...